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Gift Vouchers and Cards
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FAQ
How do I order a Gift House Gift?
Choose your gift(s)
Go to the checkout
Enter your billing / delivery details
Leave the rest to us!
How do I receive my Gift House gift?
All vouchers and experience gift vouchers are delivered instantly via email.
All physical products purchased are delivered via the Gift Partner.
Can I send a gift voucher directly to the recipient?
Yes, you can enter the name and email address of the gift recipient and we will email the gift directly to them
We will send a copy of the email they receive to you as confirmation
How do I use my Gift House gift voucher/offer?
Simply follow the instructions on your voucher
If you have any queries please call our customer care team on +44 1 618 209 038
How long is my voucher valid for?
Your e-voucher is valid for 1 year from the date it was purchased unless stated otherwise.
Please note some Gift Partners require advance notice for bookings.
If you have any queries please call our customer care team on +44 1 618 209 038
Can I return a gift?
The return or exchange of gifts for whatever reason is subject to the individual returns & exchange policy of the Gift Partner in question.
Recipients should liaise directly with the Gift Partner to arrange for return or exchange of a gift.
Can I get a refund?
Gift House will not issue refunds to customers once a gift has been purchased.
Why does it say ‘Gift voucher code has already been redeemed’ when I enter my Gift House Gift Voucher code in the promo box at checkout?
If you see this message when redeeming your gift voucher code, the value of your Gift House Gift Voucher has already been redeemed. After you've entered the gift voucher code on our site, your gift voucher will retain the balance for future purchases. If you have a balance on your Gift House Gift Voucher, you will be required to enter the code each time you wish to make a purchase. To check the balance of your Gift House Gift Voucher, please go to
Gift House Gift Voucher Balance.
Can you transfer your Gift House Gift Voucher to another account (or remove Gift House Gift Voucher from account)?
Gift House Gift Vouchers cannot be transferred to another account once the Gift House Gift Voucher code has been redeemed. Unused Gift House Gift Voucher balances may not be transferred to another Gift House registered account.